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Home / Returns and Refunds Policy

Returns and Refunds Policy

At Noah Cooker, we strive to ensure your satisfaction with our storage appliances, small appliances, and cookware accessories. This Returns & Refund Policy explains how you can return products and request refunds.

1. Eligibility for Returns

  • Products must be returned in their original condition, unused, and with all packaging and accessories.
  • Returns must be requested within 7 days of receiving the order.
  • Cash-on-delivery orders are eligible for return only if the product is defective, damaged, or incorrect.

2. How to Request a Return
To request a return, please contact us at [email protected] with:

  • Your order number
  • Product name and description
  • Reason for return
    Our team will provide instructions on how to proceed with the return.

3. Return Shipping

  • Customers are responsible for the cost of returning items unless the product is defective, damaged, or incorrect.
  • We recommend using a trackable shipping method to ensure the product reaches us safely.

4. Refunds

  • Refunds are processed after we receive and inspect the returned product.
  • Refunds will be issued in cash upon delivery for future orders or as agreed with the customer.
  • Please allow 7–10 business days for the refund to be processed after the product is received.

5. Non-Returnable Items

  • Products that have been used, altered, or damaged by the customer
  • Products without original packaging or accessories

6. Contact Information
For any questions or to initiate a return, please contact us:
Email: [email protected]

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